How to fix Huawei Mate 20 Pro Wi-Fi issues

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Mate 20 Pro is the premium handset and it has outstanding features. The rear camera with the new Leica Triple Camera system is the best feature of this smartphone. The device has 6.53 inches wide display with 6 GB of RAM. Although this is an astonishing device with various salient features, its users still can face technical and non-technical issues. In this article, we will tell you different ways about how to fix Huawei Mate 20 Pro Wi-Fi issues.

See also: How to fix an Android phone that won’t connect to Wi-Fi (on all variants)


Solution 1: Toggle Wi-Fi

You need to make sure that the Wi-Fi of your device is switched on. Turning it off and then back on can fix the issue. Here is how to do that:

  1. Select Settings
  2. Select Wireless & networks
  3. Select Wi-Fi
  4. Turn Wi-Fi off
  5. Wait a couple of seconds
  6. Turn it back on

Solution 2: Reset the network settings of your phone

If toggling Wi-Fi didn’t solve the issue, we have another solution that will help you to troubleshoot your phone’s network problem and solve it. When you reset the network settings your phone will:

  1. Delete all stored Wi-Fi networks.
  2. Delete Bluetooth paired devices.
  3. Turn on the background data sync settings
  4. Set the network selection mode to Automatic

To reset the network settings on Huawei Mate 20 Pro do the following:

  1. Select Settings > System
  2. Touch Reset
  3. Open Reset network settings
  4. In the next screen, tap on Reset network settings, enter your PIN code and confirm it.

Solution 3: Check if the router is creating an issue

Sometimes routers are causing the connection problems for some devices. Check if the other devices are able to connect successfully. Is the router blocking your device only through some active settings? You need to use administrator privileges to reset the router if you are able to do it. Or, restart your router and modem.

Solution 4: Clear the cache partition of the phone

Data in the cache could be corrupted and cause the network problem. To clear the cache:

  1. Shut down your phone
  2. Press and hold the Volume up key along with the power key for few seconds
  3. When the phone enters into stock recovery mode, use volume keys to navigate to ‘wipe cache partition’
  4. Reboot the phone when the process is completed.

Solution 5: Running Safe mode on your phone

Sometimes a newly downloaded app can influence the network capabilities of the phone. To see if that’s the case, you need to boot your phone into safe mode to check which app is causing the problem.

  1. Shut down your phone by pressing and holding the power key for few seconds.
  2. Turn on the phone and when you see Huawei logo on the screen, press Volume down key and hold it for a few seconds.
  3. Safe mode will appear on the screen at the bottom left corner.

If the issue is not rising in Safe mode, one of the third-party apps is causing the issue. Restart your phone to go back to normal mode, and then delete recently installed apps one by one. It should fix the issue.

Solution 6: Factory Reset

If your phone is still not able to connect through Wi-Fi, the final option is to perform the factory reset. Before you erase everything on your phone, make sure to create a backup. Once the backup is created, follow the steps below:

  1. Shut down your Mate 20 Pro with a Power button.
  2. Then, press and hold down Volume Up and Power buttons at the same time.
  3. Recovery mode will appear on the screen.
  4. On that screen, you must choose “wipe data/factory reset” using the Power button (to scroll between the option – use Volume keys)
  5. To start the action, confirm the above option by choosing “Yes”
  6. After passing the Google verification, select “Reboot system now” using the Power button.
  7. Set up your phone as new, and Wi-Fi will work fine again.
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