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How To Cancel Xbox One Preorder?

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Xbox now offers the ability to preorder game packages. This scheme includes the following packs: Sony PS5, Xbox series S console, and Xbox series X console.

Xbox Preorders allows you to order your Xbox games prior to the delivery date. If your Xbox game is due to arrive on 10 November, you can request delivery on 11 August. This applies to both the PlayStation and Xbox consoles.

You can cancel your Xbox Preorder in two ways:

  • You can cancel through your Xbox account
  • You can cancel via the Xbox support page.

Today I’ll show you each step in detail, one at a time.

Cancel via Xbox Account

These are the steps you need to take in order to cancel your Xbox preorder via the Xbox account.

  1. To access your Microsoft account, go to the Xbox Website from the computer or smartphone.
  2. You will find a ‘Microsoft Word Account’s option on the right-hand side of your screen.
  3. Click on the Microsoft account to be redirected to ‘Log In”.
  4. To log in successfully, enter the required information such as the ‘E-mail’ or the ‘Password’.
  5. After logging in, click the “See All” option right next to your most recent purchase.
  6. This option will show you all of your purchases. Scroll down until the or ”Game Order you want to cancel is displayed.
  7. You will need to click the “Cancel” button to remove that game order from your preorders.

If you have already been charged for the games, you will receive a full refund.

You can chat live with the Xbox support team if you have any questions about cancelling your Xbox preorder.

After the cancellation process has been completed, you will be sent an e-mail confirming the cancellation. This email will prove that your preorder for a game has been cancelled.

Preorders made digitally will be charged immediately. You need to make sure you get a refund before the time expires.

If you have any questions about the confirmation email, you can always contact Microsoft Support for further assistance.

You can cancel via the Xbox Support Page

You can also cancel your Xbox preorder by going to the Xbox support page. These steps will help you complete the process.

  1. Go to the Xbox Support page.
  2. Select Billing in the “Issues section to indicate the type of issue you are dealing with.
  3. You will then be prompted to follow the steps to access the “Choose Contact Method” menu.
  4. Select “Chat With Xbox Support” from the menu.
  5. This section must be completed if it isn’t already.
  6. You must then explain your problem using the description box.
  7. You will need to inform the representative that you preordered a Microsoft game and want to cancel it now.
  8. Microsoft representatives will ask questions and you must answer them. This will allow the representatives to verify that you are real.
  9. It may ask for your e mail address and security questions.
  10. Once you have completed the cancellation request , the representative will review it and guide you through the steps to get a refund.

The Payment Method used and the time remaining before the game’s release may affect whether or not the payment was processed.

Purchases made with Microsoft Store Credit will be charged immediately after placing the order. The debit and credit card purchases are charged within 10 days of placing the order.

Most Frequently Asked Questions

How does preordering work on Xbox?

If you preorder a game, it will arrive before the deadline. This is how preorders on Xbox work.

Can you cancel digital preorders for Xbox?

You can cancel your preorders up until 10 days before the game launches if you change your mind. You will be charged for cancellations.

Can you cancel a request for a refund on Xbox?

You can cancel your Xbox refund request. To cancel the refund, you must send an email to the company. You can either cancel the refund or get the refund.

How can you cancel an Xbox purchase?

It is easy to cancel an order. Navigate to the Order history menu, and locate the order you wish to cancel. Next, click the “Cancel Item” option beside the order that needs to be cancelled.

If this option isn’t visible, it means that you have already paid for the order. Select the Check Box’s link next to your order. Next, click the Cancel item’ button. Your order will be successfully cancelled.

You can confirm that your order has been cancelled by looking in your mailbox.


These are the two methods you can cancel your Xbox preorder. Cancel your preorder at any moment. If possible, you can request a refund.

You can also cancel your refund request. To cancel your refund request, you will need to send a mail to Microsoft. It is very difficult to cancel the refund. It is possible that the refund will not be cancelled. You cannot also use the services of the games once you have received a refund.

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